The "claimant says she can't work but posted vacation photos" pattern is so common it's become a meme. But the forensic evidentiary practice around it is still uneven — and the difference between admissible counter-evidence and easily-challenged screenshots is methodological.
Defensible social media capture for disability and workers' compensation matters requires more than screen capture. The capture process must preserve:
- The URL and platform identity
- The publication timestamp (which may not match the visible date)
- The account identity, including any history of name or profile changes
- The full context of the post, including comments and reactions that may establish authenticity
- The technical metadata that ties the capture to the original platform delivery
Done correctly, this evidence is straightforward to admit. Done as a casual screenshot, it's easy to challenge as fabricated or selectively cropped.
For coverage counsel and SIU teams, the practical implication: build a defensible-capture workflow before you need it, not after. The cost of a contested authenticity hearing far exceeds the cost of forensically sound capture in the first place.
We support insurance defense, SIU investigations, and plaintiff-side rebuttal of social media evidence.